CRT Response & Technical Assistance Manager
National Organization for Victim Assistance
Family Assistance Center Setup and Navigation
When a family assistance center (FAC) is set up, the services should be focused on the victim and community needs. A navigator is highly important and should be included with your FAC plans. A navigator will welcome the victims and community members, stay with them for the duration of their visit, streamline the process, decrease the time at each resource while also decreasing the potential for re-traumatization.